Printers are a critical part of your day to day operations; when they go down, productivity comes to a standstill. With one call to Image Technology, your machine will be back up and running quickly and efficiently, getting you and your team back to what you do best; maintaining a successful business.
Our experts know there is no “one-size-fits-all” solution to office printer repairs, which is why we provide a full spectrum of top-quality services, including:
Symptom Diagnosis: We have the knowledge and the expertise to assess, diagnose, and repair your machines based on a variety of common symptoms; from paper jams and quality issues to scanning issues and everything in between.
Paper Tray Repair: Paper jams, crooked copies, and other printing issues reduce efficiency, waste paper, and cause delays to your tasks. We understand the importance of your equipment and have the skills and the expertise to properly diagnose and repair your paper tray malfunctions.
Roller Repair: When your equipment is not working properly, it's essential that you have an immediate repair solution. Our roller repair technicians are designed to analyze, diagnose, and repair your printers and MFPs as quickly and as efficiently as possible.
Our Office Printer Repair Process
- Initial Phone Call: If you believe your equipment is not performing correctly, immediately call the number printed on your device. Our team of experts will analyze your issue and attempt to troubleshoot directly over the phone.
- Remote Assist: Our technicians have the ability to remotely access your system. This allows your printers, fax machines, MFPs, and more to be fixed quickly and efficiently without waiting on a service call.
- On-Site Repairs: For issues that require an in-person analysis, we will schedule an on-site repair with one of our experienced technicians. They will take the time to analyze, diagnose, and repair the malfunction hindering your equipment.
For our service plan members, your service is covered by your warranty, keeping your machine operating at the manufacturer's specifications for the lifetime of your contract. This bumper to bumper service includes all your supplies, charged labor, and adjustments. Without a contract, you still have access to all our reliable repair solutions and services for an hourly fee.
Malfunctioning equipment is not only frustrating, it can also hinder the productivity of your office. Our technicians at Image Technology are available to analyze, diagnose, and repair your machines as quickly and efficiently as possible. Request a free consultation to learn more about our office printer repair services today.