IMAGE BUSINESS SOLUTIONS carries only the best-in-class equipment designed and manufactured by long-standing industry OEMs. Our Sharp product portfolio includes award-winning “Industry Benchmark” systems developed with cutting-edge technology like the Sharps Scan2 system that allows duplexing with a single pass through the document feeder. Sharp is also the industry leader in document security systems and processes.

Technical Service
Each technician has over 15 years of experience in handling office automation products, deployed with more technology in the field than competitors for faster, more thorough service and support calls. Each technician is factory gold Certified trained, and has the backing of the best equipment-to-technician ratio in the industry, facilitating fast, reliable service responses.

Remote Assistance

image Business Solutions uses GoTo Assist by Citrix. This allows to utilize: Screen sharing, remote control and file transfer. This makes it simple to identify, diagnose and solve issues fast and secure.

Citrix is the global market leader and most trusted name in on-demand remote support and online access. Their customers include 100 percent of the Fortune 100, the world’s largest Internet companies and 99 percent of the Fortune Global 500, as well as hundreds of thousands of small businesses and individuals.

We are proud to team up with them, to provide you the industry standard in remote assistance to help our customers fast, efficiently, and safely. With our remote assistance we are able to diagnose and fix 90% of all remote calls the first time through, and save time and money for our customers.

IMAGE BUSINESS SOLUTIONS Lifetime Performace Guarantee Program provides complete equipment, service and financing needs over the life cycle of a customer’s office automation equipment. The program is designed to help minimize cost, eliminate downtime, and protect customers against product defects or malfunctions. Features of the program include:

  • Financing Flexibility:
    Technology developments in office automation can mean quicker obsolescence of existing equipment. IMAGE BUSINESS SOLUTIONS offers its customers unique flexibility in lease programs, allowing them to upgrade to newer equipment as frequently as they need to, improving on office efficiency’s as businesses grow and adapt.
  • Cost Controls:
    IMAGE BUSINESS SOLUTIONS helps customers bring all of their expenses – service, toner, supplies – into one easy-to-manage monthly invoice. This helps, helping our customers see direct expenses associated with office automation and allows target cost reductions where they can have the greatest impact.
  • Vision:
    IMAGE BUSINESS SOLUTIONS is dedicated to working with customers to help them realize their goals. By focusing on the right fit for the right business, we can help streamline operations to meet the changing needs of any size business. IMAGE BUSINESS SOLUTIONS is committed to an ongoing relationship where the right tools are used for the best possible performance and ROI.

IMAGE BUSINESS SOLUTIONS serves a wide range of customer types – from major institutions (Fortune 500) to small, one-machine businesses. The same excellent service is provided across IMAGE BUSINESS SOLUTIONS’ entire customer base, and we are regularly recognized by our customers large and small for just that, excellent customer service.

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