Image Business Solutions uses GoTo Assist by Citrix. This allows to utilize: Screen sharing, remote control and file transfer. This makes it simple to identify, diagnose and solve issues fast and secure.
Citrix is the global market leader and most trusted name in on-demand remote support and online access. Their customers include 100 percent of the Fortune 100, the world’s largest Internet companies and 99 percent of the Fortune Global 500, as well as hundreds of thousands of small businesses and individuals.
We are proud to team up with them, to provide you the industry standard in remote assistance to help our customers fast, efficiently, and safely. With our remote assistance we are able to diagnose and fix 90% of all remote calls with the first contact, and save time and money for our customers.